Work

Projects, and the thinking behind them.

Each case study covers the business, the original problem, what I identified, the work completed and the outcome. Results are only published where they can genuinely be measured.

Comfort Camping Co.: Australian-made caravan & camping bedding (online retail)

Australian-made caravan & camping bedding (online retail) · Australia wide

Comfort Camping Co.

Comfort Camping Co. makes custom-cut mattresses and bedding in Australia for caravans, campervans, rooftop tents, swags and van conversions. The business and its online store already existed — the issue was that the site didn't make the custom-cut offer obvious, and shoppers searching for a mattress for their specific van or caravan layout weren't landing on it.

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Insite Radiology: Mobile medical imaging — X-ray vans & disaster relief imaging

Mobile medical imaging — X-ray vans & disaster relief imaging · Australia wide

Insite Radiology

Insite Radiology operates fitted-out mobile X-ray vans — X-ray, ultrasound and OPG on board, staffed by AHPRA-registered radiographers and sonographers, with same-day online reporting. The service was real and operating, but there was no online presence at all. The organisations that need it most — emergency services, government and public sector agencies, aged care, correctional and remote community health — had no way to find it, assess it or brief it internally.

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Edwards Property Finishes: Renovations, property repairs & finishes

Renovations, property repairs & finishes · Metropolitan Melbourne

Edwards Property Finishes

A new business built on four decades of hands-on trade experience, launching into a market where the work speaks for itself but nobody could see it. Everything had to be created: the brand, the website, the Google presence, the advertising and the way customers are reached and followed up.

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